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Compliance articles
2 posts in Compliance, written for auto repair shop owners and service advisors.
Can a Shop Charge More Than the Estimate? Auto Repair Estimate and Overage Laws, State by State
How much you can legally bill above a written estimate, state by state, the authorization rule that decides whether you collect the extra, and steal-these change-order scripts that hold up in a dispute.
September 21, 2026 · Compliance
Your Service Reminder Text Is Legal. Your 'Refer a Friend for $20 Off' Line Makes It Illegal.
The TCPA, A2P 10DLC and state estimate rules for texting auto repair customers, the one line that turns a legal reminder into a $500 fine, plus steal-this consent and STOP scripts.
September 14, 2026 · Compliance